Eyewear Consultant & Customer Care | Flexible Hours

Boots; Shrewsbury; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development opportunities

Enhanced leave pay

Flexible benefits

Employee assistance

Job summary

Boots Opticians is seeking a customer-focused Retail Assistant to join our store team. You will be the first and last point of contact for customers, helping them choose the right eyewear and services while supporting pre-screening activities and eye-test processes.

Based in our Boots Opticians store, you will develop your knowledge through our Step Into Optics training programme, including workshop and on‑the‑job experience, with opportunities for career progression in a retail/clinical

Qualifications

• Passion for customer care.
• Desire to learn and develop skills.
• Experience in retail or clinical environments is advantageous.

Responsibilities

• Greeting customers and building relationships on the shopfloor.
• Assisting with eyewear selections, eye-tests pre-screening support, and dispensing.
• Handling ordering, dispensing and collection of glasses and contact lenses.
• Providing aftercare support through repairs and adjustments.
• Carrying out operational and administrative tasks related to dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail/clinical exp

Job description

Boots Opticians is seeking a customer-focused Retail Assistant to join our store team. You will be the first and last point of contact for customers, helping them choose the right eyewear and services while supporting pre-screening activities and eye-test processes.

Based in our Boots Opticians store, you will develop your knowledge through our Step Into Optics training programme, including workshop and on‑the‑job experience, with opportunities for career progression in a retail/clinical