Eyewear Advisor & Customer Care

Boots; Swindon; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development opportunities

Parental leave pay and gift card

Flexible benefits scheme

Employee assistance programme

Job summary

Boots Opticians is hiring a Retail Assistant to be the first and last point of contact for customers in-store. On the shop floor you will listen to customer needs and help them choose eyewear and associated services, from greeting customers to pre-screening activities for eye tests.

You will take part in dispensing glasses and contact lenses, provide aftercare, and help with in-store operations while enjoying a discretionary quarterly bonus and generous staff discounts.

Qualifications

• Passion for customer care is required.
• Desire to learn and grow in a retail/clinical environment.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Passion for customer care

Desire to learn

Job description

Boots Opticians is hiring a Retail Assistant to be the first and last point of contact for customers in-store. On the shop floor you will listen to customer needs and help them choose eyewear and associated services, from greeting customers to pre-screening activities for eye tests.

You will take part in dispensing glasses and contact lenses, provide aftercare, and help with in-store operations while enjoying a discretionary quarterly bonus and generous staff discounts.