Eyewear Consultant & Customer Care Expert

Boots; England; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts for you and a 2nd人

Clinical and Non-Clinical Career dev

Enhanced leave pay and gift card for a

Job summary

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor, greeting customers, listening to their needs and guiding them to the right eyewear solutions. You will support pre-screening activities for eye tests and help customers throughout their journey, with opportunities to develop through our training programme.

Based in-store, you will learn via our industry-leading 'Step Into Optics' programme, combining workshops and practical on‑the‑job experience.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Education

Retail or clinical environment experience

Job description

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor, greeting customers, listening to their needs and guiding them to the right eyewear solutions. You will support pre-screening activities for eye tests and help customers throughout their journey, with opportunities to develop through our training programme.

Based in-store, you will learn via our industry-leading 'Step Into Optics' programme, combining workshops and practical on‑the‑job experience.