Eyewear Advisor & Optical Care Specialist

Boots; Highweek; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts for you and a 2nd:

Job summary

Boots Opticians is hiring a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will help customers find the right eyewear solution, support with pre-screening for eye-tests, and contribute to excellent service and sales.

The role includes training through the Step Into Optics programme, with opportunities to develop product knowledge and customer care skills. You will be based in store, report to the store manager, and contribute to a friendly,

Qualifications

• Passion for customer care.
• Desire to learn.
• Retail or clinical environment experience is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting eye-tests and pre-screening activities.
• Providing aftercare through repairs and adjustments.
• Completing dispensing prescriptions' operational tasks.
• Maintaining shop floor standards.

Skills

Customer service

Willingness to learn

Retail experience

Job description

Boots Opticians is hiring a Retail Assistant to be the first and last point of contact for customers on the shop floor. You will help customers find the right eyewear solution, support with pre-screening for eye-tests, and contribute to excellent service and sales.

The role includes training through the Step Into Optics programme, with opportunities to develop product knowledge and customer care skills. You will be based in store, report to the store manager, and contribute to a friendly,