Eyewear Consultant: Customer Focus & Training

Boots; Chester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you +

Career development opportunities

Enhanced parental leave pay + giftcard

Flexible benefits: holiday buying, gym

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians is seeking a friendly Retail Assistant to join the store team. You will greet customers, understand their needs, and help them find the right eyewear solutions. You will be involved in pre-screening activities for eye-tests and provide aftercare support for repairs and adjustments.

Based in-store, you’ll develop your knowledge through our Step Into Optics training programme, with workshop and on-the-job learning. Prior retail or clinical experience is a plus.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Greet customers and build relationships on the shop floor.
• Assist with pre-screening activities and eyewear recommendations.
• Support with dispensing glasses and contact lenses as needed.
• Maintain store standards and complete dispensing admin tasks.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians is seeking a friendly Retail Assistant to join the store team. You will greet customers, understand their needs, and help them find the right eyewear solutions. You will be involved in pre-screening activities for eye-tests and provide aftercare support for repairs and adjustments.

Based in-store, you’ll develop your knowledge through our Step Into Optics training programme, with workshop and on-the-job learning. Prior retail or clinical experience is a plus.