Eyewear Specialist & Customer Experience Advocate

Boots; Chester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you

Clinical and Non-Clinical Career开发

Enhanced maternity/paternity/adoption:

Flexible benefits scheme

Counselling and support via TELUS

Job summary

Boots Opticians is seeking a friendly Retail Assistant to join our in-store team. You will greet customers, listen to their needs and help them find the right eyewear solutions while supporting pre-screening activities for eye tests.

You will develop knowledge through our Step Into Optics training programme and contribute to maintaining shop floor standards, with opportunities to grow within the role.

Qualifications

• Passion for customer care.
• Desire to learn and develop within eyewear retail.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.
• You will be based in store and report to store manager.

Skills

Customer care

Desire to learn

Job description

Boots Opticians is seeking a friendly Retail Assistant to join our in-store team. You will greet customers, listen to their needs and help them find the right eyewear solutions while supporting pre-screening activities for eye tests.

You will develop knowledge through our Step Into Optics training programme and contribute to maintaining shop floor standards, with opportunities to grow within the role.