Eyewear Specialist & Eye-Care Consultant

Boots; Worcester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

Access to counselling and support

Job summary

Boots Opticians is seeking a Retail Assistant to be a key member of the store team on the shop floor, greeting customers, listening to their needs and recommending eyewear solutions. You’ll be involved in pre-screening activities for eye-tests and helping customers find the perfect eyewear.

You’ll develop through our industry-leading 'Step Into Optics' training programme, which combines workshop-based learning with practical on-the-job experience, offering growth across the team.

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care passion

Willingness to learn

Job description

Boots Opticians is seeking a Retail Assistant to be a key member of the store team on the shop floor, greeting customers, listening to their needs and recommending eyewear solutions. You’ll be involved in pre-screening activities for eye-tests and helping customers find the perfect eyewear.

You’ll develop through our industry-leading 'Step Into Optics' training programme, which combines workshop-based learning with practical on-the-job experience, offering growth across the team.