Eyewear Experience Specialist

Vision Express; Shirrell Heath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Discounts + free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting a Retail Optical Assistant to join its UK stores. You will deliver confident personalised customer service, advise on products, and support frame adjustments, fittings and minor repairs using cutting-edge optical tech.

You’ll also assist with pre-screening eye tests and maintain smooth store operations with admin tasks. Competitive benefits accompany this role within a leading optical retailer.

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Digital tools

Team player

Job description

Vision Express is recruiting a Retail Optical Assistant to join its UK stores. You will deliver confident personalised customer service, advise on products, and support frame adjustments, fittings and minor repairs using cutting-edge optical tech.

You’ll also assist with pre-screening eye tests and maintain smooth store operations with admin tasks. Competitive benefits accompany this role within a leading optical retailer.