Premium Eyewear Concierge & Optical Care Specialist

Vision Express; Abergavenny; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You will deliver personalized customer service, provide product guidance, and support with fittings and minor repairs, using the latest optical technology.

With Vision Express, part of the EssilorLuxottica group, you’ll contribute to a premium eyewear experience and enjoy comprehensive benefits including holiday, discounts, and wellbeing support.

Qualifications

• Excellent customer service and communication skills.
• Able to learn eyewear products and explain them to customers.
• Positive, proactive, and a strong team player.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical tech.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Communication

Sales

Team player

Tools

Digital tools

Job description

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You will deliver personalized customer service, provide product guidance, and support with fittings and minor repairs, using the latest optical technology.

With Vision Express, part of the EssilorLuxottica group, you’ll contribute to a premium eyewear experience and enjoy comprehensive benefits including holiday, discounts, and wellbeing support.