Eyewear Concierge & Optical Tech Assistant

Vision Express (UK) Limited; Borehamwood; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Discounts for family & friends

Wellbeing support

OneSight Foundation support

Job summary

Vision Express, part of EssilorLuxottica, is hiring a Retail Optical Assistant in Borehamwood. You will deliver personalised customer service, advise on products, help with frame fittings, and assist with pre-screening eye tests using advanced optical tech.

Join a team that values customer care, eyewear style, and digital tools, with strong staff discounts and opportunities to grow in eye-care technology.

Qualifications

• Confident engaging with customers and recommending products.
• Love eyewear and digital tools, comfortable with tech.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Frame fitting

Eye tests

Team player

Job description

Vision Express, part of EssilorLuxottica, is hiring a Retail Optical Assistant in Borehamwood. You will deliver personalised customer service, advise on products, help with frame fittings, and assist with pre-screening eye tests using advanced optical tech.

Join a team that values customer care, eyewear style, and digital tools, with strong staff discounts and opportunities to grow in eye-care technology.