Eyewear Concierge & Optical Tech Support

Vision Express; Huddersfield; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Eyewear discounts

Free eye tests

Wellbeing support

OneSight Foundation

Holiday entitlement

Job summary

Vision Express (UK) Limited is seeking a proactive Retail Optical Assistant to deliver confident personalised customer service and expert product advice in a fast-paced optical retail environment.

You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology while helping keep the store running smoothly with essential admin tasks.

Qualifications

• Experience delivering confident personalised customer service.
• Passion for eyewear and fashion.
• Comfortable using digital tools in a retail setting.
• Positive team player with a can-do attitude.
• Strong listening and communication skills.

Responsibilities

• Provide confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear passion

Digital tools

Team player

Strong communicator

Job description

Vision Express (UK) Limited is seeking a proactive Retail Optical Assistant to deliver confident personalised customer service and expert product advice in a fast-paced optical retail environment.

You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology while helping keep the store running smoothly with essential admin tasks.