Eyewear Concierge & Optical Tech Specialist

Vision Express (UK) Limited; East Leake; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

Holiday entitlement 33 days (with buy/

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express (UK) Limited is hiring a Retail Optical Assistant to deliver confident customer service and expert product advice in our eyewear stores. You will learn to adjust frames, assist with fittings, perform minor repairs, and support pre-screening eye tests using the latest optical technology.

Join our growing optical retailer backed by EssilorLuxottica, with 590+ UK stores, and enjoy competitive pay, generous holiday, and employee wellbeing benefits while developing your career in eye

Qualifications

• Confidently engaging with customers and recommending products.
• Passionate about eyewear and staying current with brands.
• Comfortable using digital tools in a retail setting.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Digital tools

Strong communicator

Job description

Vision Express (UK) Limited is hiring a Retail Optical Assistant to deliver confident customer service and expert product advice in our eyewear stores. You will learn to adjust frames, assist with fittings, perform minor repairs, and support pre-screening eye tests using the latest optical technology.

Join our growing optical retailer backed by EssilorLuxottica, with 590+ UK stores, and enjoy competitive pay, generous holiday, and employee wellbeing benefits while developing your career in eye