Eyewear Concierge & Optics Advisor

Boots; West Alvington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts for you and a loved

Clinical and Non-Clinical Career dev.

Enhanced parental leave pay and gift

Flexible benefits scheme including hol

Access to TELUS Health counselling

Job summary

Boots Opticians is hiring a Retail Assistant to join our store team and be the first and last point of contact for customers. On the shop floor you will listen to needs, guide product choices and support eye-care services, including pre-screening activities and eyewear selection.

You’ll benefit from our industry-leading Step Into Optics training, with hands-on experience and workshops to grow your knowledge and career in optics.

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Communication

Desire to learn

Job description

Boots Opticians is hiring a Retail Assistant to join our store team and be the first and last point of contact for customers. On the shop floor you will listen to needs, guide product choices and support eye-care services, including pre-screening activities and eyewear selection.

You’ll benefit from our industry-leading Step Into Optics training, with hands-on experience and workshops to grow your knowledge and career in optics.