Eyewear Advisor & Customer Care Specialist

Boots; Basingstoke; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Benefits dieser Stelle

Discretionary quarterly bonus

Employee discounts for you and a plus‑

Career development opportunities

Enhanced maternity/paternity/adoption/

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Zusammenfassung

Boots Opticians is seeking a Retail Assistant to join our in-store team in Basingstoke. You’ll be the first and last point of contact for customers, helping them find the right eyewear solution and assisting with eye-care services on the shop floor.

Through our Step Into Optics training programme, you’ll gain hands-on experience and workshop-based learning. A rewarding role in a customer-focused environment with opportunities for career development.

Qualifikationen

• Passion for delivering excellent customer care.
• Willingness to learn and develop new skills.
• Experience in retail or clinical environments preferred.

Aufgaben

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Kenntnisse

Passion for customer care

Desire to learn

Retail experience

Jobbeschreibung

Boots Opticians is seeking a Retail Assistant to join our in-store team in Basingstoke. You’ll be the first and last point of contact for customers, helping them find the right eyewear solution and assisting with eye-care services on the shop floor.

Through our Step Into Optics training programme, you’ll gain hands-on experience and workshop-based learning. A rewarding role in a customer-focused environment with opportunities for career development.