Eyewear Retail Specialist & Customer Care Pro

Boots; Eastbourne; On-site; GBP 12,000 - 18,000; Full time

Job summary

Boots Opticians in Eastbourne is seeking a Retail Assistant to join our store team. You will be the first and last point of contact for customers, listening to their needs and guiding them to the right eyewear solution.

You will help with greetings, product recommendations and the pre-screening activities that support eye-care services. You will work on the shop floor, develop your knowledge through our training programme, and have opportunities to progress within Boots Opticians.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment is advantageous.

Responsibilities

• Greet customers and build rapport on the shop floor.
• Assist with eyewear selection and basic product guidance.
• Support with dispensing glasses and contact lenses as required.
• Assist with eye-tests pre-screening activities and follow-up
• Maintain store standards and handle administrative tasks related to dispensing prescriptions.

Skills

Customer care

Desire to learn

Job description

Boots Opticians in Eastbourne is seeking a Retail Assistant to join our store team. You will be the first and last point of contact for customers, listening to their needs and guiding them to the right eyewear solution.

You will help with greetings, product recommendations and the pre-screening activities that support eye-care services. You will work on the shop floor, develop your knowledge through our training programme, and have opportunities to progress within Boots Opticians.