Eyewear Specialist & Customer Care Associate

Boots; West Midlands; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you иa

Clinical and Non-Clinical Career发展机会

Enhanced maternity/paternity/adoption?

Flexible benefits scheme including HOL

TELUS Health 24/7 counselling

Job summary

Boots Opticians is seeking a Retail Assistant to be the first and last friendly face customers meet on the shop floor. You will listen to needs, help them choose eyewear and support with dispensing processes while delivering excellent service.

You'll work as part of a supportive team, assist with eye-tests pre-screening activities where applicable, and maintain store standards alongside a great benefits package including discounts and wellbeing support.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Passion for customer care

Desire to learn

Retail or clinical environment

Job description

Boots Opticians is seeking a Retail Assistant to be the first and last friendly face customers meet on the shop floor. You will listen to needs, help them choose eyewear and support with dispensing processes while delivering excellent service.

You'll work as part of a supportive team, assist with eye-tests pre-screening activities where applicable, and maintain store standards alongside a great benefits package including discounts and wellbeing support.