Export Logistics Specialist

American President Lines; Liverpool; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave with holiday buy scheme

Pension and life assurance

Employee benefits platform with gym &v

Job summary

CEVA Logistics UK&I is seeking an organised Export Clerk in Liverpool to manage export bookings from enquiry to invoicing and ensure timely, accurate documentation.

You will act as the main liaison for customers, shipping lines and forwarders, keeping stakeholders informed and resolving issues promptly.

The role requires strong Excel/Outlook skills, excellent time management and attention to detail; experience in export documentation is a plus.

Qualifications

• Excellent organisational and time management skills.
• Strong attention to detail and data accuracy.
• Proficient in MS Office, especially Excel and Outlook.
• Strong numerical and analytical skills.
• Customer-focused approach with a problem-solving mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and maintain a designated portfolio of export customers, acting as the primary point of contact for all shipping inquiries.
• Build and maintain strong working relationships with customers to understand their business needs and requirements.
• Proactively communicate with customers to provide updates on shipment status, documentation requirements, and any potential issues.
• Resolve customer queries and concerns in a timely and professional manner.
• Monitor booking deadlines and ensure all documentation is submitted within required timeframes.
• Maintain accurate records of all bookings in the company's operating system.
• Work in close partnership with the documentation team to ensure seamless handover of shipment files.
• Verify that all export documentation, including commercial invoices, packing lists, bills of lading and export licences, is complete, accurate, and compliant with UK and international regulations.

Skills

Organisational skills

Attention to detail

Customer-focused

Teamwork

Time management

Numerical and analytical skills

Tools

Microsoft Excel

Microsoft Outlook

Job description

CEVA Logistics UK&I is seeking an organised Export Clerk in Liverpool to manage export bookings from enquiry to invoicing and ensure timely, accurate documentation.

You will act as the main liaison for customers, shipping lines and forwarders, keeping stakeholders informed and resolving issues promptly.

The role requires strong Excel/Outlook skills, excellent time management and attention to detail; experience in export documentation is a plus.