Export Administrator

We-Help-Recruit; Horsham; On-site; GBP 26,000 - 32,000; Full time

Job summary

We-Help-Recruit is seeking an Export Administrator to join a busy logistics team in the UK. You will manage the administration and coordination of international orders from initial processing through to final delivery.

Responsibilities include preparing export documentation, coordinating shipments with freight forwarders, and ensuring paperwork meets customs requirements. You will work with customers, suppliers and internal teams to keep orders accurate in ERP/CRM systems.

Qualifications

• Experience in export and/or import administration, international logistics or shipping.
• Good knowledge of export documentation and procedures.
• Experience dealing with freight forwarders and logistics providers.
• Strong organisation and attention to detail; effective communication with customers.

Responsibilities

• Processing and managing international customer orders.
• Preparing export and shipping documentation.
• Coordinating international shipments with freight forwarders and carriers.
• Producing commercial invoices, packing lists and other required documentation.
• Ensuring export paperwork meets customs and regulatory requirements.
• Tracking shipments and resolving delays or issues.
• Liaising with customers, suppliers, warehouses and logistics partners.
• Maintaining accurate information in ERP and internal systems.
• Supporting the wider sales and customer service teams.

Skills

Export documentation

International shipments

ERP/CRM systems

Organised & detail-oriented

Customer communication

Freight forwarders coordination

Tools

ERP systems

CRM systems

Documentation software

Job description

Export Administrator

We’re working with an established global distribution company looking to add an experienced Export Administrator to its team.

This is a busy, varied role supporting international customers and coordinating shipments across global markets. You’ll play an important part in making sure orders are processed accurately, documentation is correct and products reach customers on time.

The Role:

As an Export Administrator, you’ll manage the administration and coordination of international orders from initial processing through to final delivery.

Your responsibilities will include:

• Processing and managing international customer orders


• Preparing export and shipping documentation


• Coordinating international shipments with freight forwarders and carriers


• Producing commercial invoices, packing lists and other required documentation


• Ensuring export paperwork meets relevant customs and regulatory requirements


• Tracking shipments and proactively resolving delays or issues


• Liaising with customers, suppliers, warehouses and logistics partners


• Keeping customers updated throughout the order and delivery process


• Maintaining accurate information within ERP and internal systems


• Supporting the wider sales and customer service teams

What We’re Looking For:

We’re looking for someone with previous experience in export and/or import administration, international logistics, or shipping.

You’ll ideally have:

• Experience managing international orders and shipments


• Good knowledge of export documentation and procedures


• Experience dealing with freight forwarders and logistics providers


• Strong organisation and attention to detail


• Confident customer communication skills


• The ability to manage multiple orders and deadlines


• Experience using ERP and CRM systems

The Opportunity:

You’ll be joining an established global distribution business with customers and operations across international markets.

It’s a great opportunity for someone who enjoys the fast-paced nature of international trade and wants to take ownership of the export process within a growing, global organisation.