Export Operator

American President Lines; Liverpool; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave with holiday buy scheme

Pension and life assurance

Employee benefits platform with gym &v

Job summary

CEVA Logistics UK&I is seeking an organised Export Clerk in Liverpool to manage export bookings from enquiry to invoicing and ensure timely, accurate documentation.

You will act as the main liaison for customers, shipping lines and forwarders, keeping stakeholders informed and resolving issues promptly.

The role requires strong Excel/Outlook skills, excellent time management and attention to detail; experience in export documentation is a plus.

Qualifications

• Excellent organisational and time management skills.
• Strong attention to detail and data accuracy.
• Proficient in MS Office, especially Excel and Outlook.
• Strong numerical and analytical skills.
• Customer-focused approach with a problem-solving mindset.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and maintain a designated portfolio of export customers, acting as the primary point of contact for all shipping inquiries.
• Build and maintain strong working relationships with customers to understand their business needs and requirements.
• Proactively communicate with customers to provide updates on shipment status, documentation requirements, and any potential issues.
• Resolve customer queries and concerns in a timely and professional manner.
• Monitor booking deadlines and ensure all documentation is submitted within required timeframes.
• Maintain accurate records of all bookings in the company's operating system.
• Work in close partnership with the documentation team to ensure seamless handover of shipment files.
• Verify that all export documentation, including commercial invoices, packing lists, bills of lading and export licences, is complete, accurate, and compliant with UK and international regulations.

Skills

Organisational skills

Attention to detail

Customer-focused

Teamwork

Time management

Numerical and analytical skills

Tools

Microsoft Excel

Microsoft Outlook

Job description

Export Operator

Liverpool, GB

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

We’re looking for an organised, customer-focused Export Clerk to join our team and play a key role in ensuring shipments move smoothly from booking through to final documentation and invoicing.

You’ll manage your own portfolio of export customers, build strong relationships and be the key point of contact for shipping queries. Working closely with customers, shipping lines, freight forwarders, documentation teams and internal stakeholders, you’ll help ensure every shipment is processed accurately, efficiently and on time.

WHAT ARE YOU GOING TO DO?

• Manage and maintain a designated portfolio of export customers, acting as the primary point of contact for all shipping inquiries.
• Build and maintain strong working relationships with customers to understand their business needs and requirements.
• Proactively communicate with customers to provide updates on shipment status, documentation requirements, and any potential issues.
• Resolve customer queries and concerns in a timely and professional manner.
• Monitor booking deadlines and ensure all documentation is submitted within required timeframes.
• Maintain accurate records of all bookings in the company's operating system.
• Work in close partnership with the documentation team to ensure seamless handover of shipment files.
• Verify that all export documentation, including commercial invoices, packing lists, bills of lading and export licences, is complete, accurate, and compliant with UK and international regulations.

WHAT ARE WE LOOKING FOR?

• Excellent organisational and time management skills, with the ability to prioritise workload effectively.
• Strong attention to detail and accuracy in data entry and documentation.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Strong numerical and analytical skills.
• Customer-focused approach with a problem-solving mindset.
• Ability to work effectively both independently and as part of a team.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.