Export Sales Administrator

JDR Recruitment; Preston; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

31 days holidays

Pension Scheme

Free Car Parking

Hours of Work 8.30 - 5.00 (flexible on

Job summary

Our Client near Preston is seeking an Export Sales Coordinator/Administrator to manage e-commerce and B2B accounts, product management, and sales reporting. You will coordinate FBA stock, invoicing, and customer communications while arranging UK and European transportation and export documentation.

Ideal candidates will have knowledge of European freight operations, strong attention to detail, and proficiency in Microsoft Office across multiple systems.

Qualifications

• Experience with European road freight operations and export documentation (Incoterms).
• Detail-oriented, self-motivated, able to multi-task.
• Proficient with Microsoft Office and various systems.

Responsibilities

• E-commerce Account Management: manage stock, shipping and customer enquiries.
• B2B Account Management: communicate with customers and agents, set up price lists and quotations.
• Product Management: research market prices, cross-reference products, promote new ranges.
• Sales support: generate sales reports, analyze figures and assist with budget and forecasts.
• Admin/Customer Service: raise orders, handle inquiries, arrange transportation, issue export documentation.

Skills

Incoterms knowledge

Attention to detail

Multi-tasking

Microsoft Office

Tools

Microsoft Office

Job description

Our Client are an international distribution company based on the outskirts of Preston and are looking for a Export Sales Coordinator/Administrator to join their team.

The client operates worldwide and the UK division supplies products to both the UK and Europe and further afield if required.

Responsibilities in the role

e-Commerce Account Management

• FBA stock replenishment and shipping arrangements
• Stock and financial reconciliation report for finance
• Order invoicing
• Manage Replyco messages and customer enquiry & feedback
• Customer returns processing

B2B Account Management

• Customers/agent communications
• Setting up new customers price lists + New customer welcome pack
• Providing customer quotation regularly + Updating and Maintaining Customer Price Lists
• Back orders follow ups and updates

Product Management

• Competitor Market Price info research/Data gathering
• Product Cross referencing
• Promoting new product range

Reports & Analysis Support to Sales Team

• Sales reports
• Sales figures analysis
• Cost/Price reduction requests
• Gross Margin report analysis
• Analysing product movement
• Product forecast
• Annual budget preparation
• Answering any Directors' queries

Admin/ Customer Service

• Raising orders for UK, Export and e-commerce customers in a timely manner
• Dealing with customer enquiries by email and phone
• Dealing with any queries from sales managers.
• Main point of contact for customer service issues
• Arranging transportation for UK and European customer orders.
• Issuing documentation for transportation and export.
• Document Filing/Archiving
• General office duties such as answering the phone and other duties assigned by the management

Skills/Experience Required

• Experience and a good understanding of European Road Freight Operations including Incoterms and the relevant documentation required for Export would be preferred
• Attention to Details, self motivated, able to multi-task
• Good Microsoft office skills and used to working on various systems

Benefits

• 31 days holidays
• Pension Scheme
• Free Car Parking
• Hours of Work 8.30 - 5.00 (flexible on occasions)

We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Agency in relation to this vacancy.