Export Logistics Coordinator

Vertical Advantage; Greater London; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

Vertical Advantage Ltd in Central London is seeking an Export Logistics Co-ordinator to join a fast-growing FMCG brand. The role focuses on managing international orders and export shipments from release to delivery, ensuring compliant documentation and timely updates to customers.

You will coordinate end-to-end export shipments, work with freight forwarders, and maintain accurate data in ERP and transport systems while seeking process improvements. Hybrid role with three days in office.

Qualifications

• Experience in export logistics, freight forwarding or international order management.
• Knowledge of export documentation, customs and Incoterms.
• Strong organisation and attention to detail to handle multiple shipments.
• Good numeracy for checking freight costs and performance data.
• Proficiency with ERP systems and MS Office (Excel/Outlook).
• Clear communicator with customers and logistics partners.
• Proactive, ownership-driven approach to identify risks.

Responsibilities

• Co-ordinating export orders and shipments end to end
• Booking collections and deliveries with freight forwarders, hauliers and shipping lines
• Preparing and checking export documentation: commercial invoices, packing lists, certificates of origin and market-specific paperwork
• Making sure shipments meet customs, Incoterms and destination-country requirements
• Tracking shipments and proactively communicating delays or changes
• Resolving shipment, documentation, customs and delivery issues
• Checking freight invoices and investigating cost discrepancies and claims
• Keeping order, shipment and master data accurate in ERP and transport systems
• Helping improve export processes and shipment visibility

Skills

Export logistics experience

Incoterms knowledge

Strong organisation & detail

Good numeracy

ERP systems experience

Microsoft Office (Excel, Outlook)

Clear communicator

Tools

ERP systems

Microsoft Office (Excel, Outlook)

Job description

Export Logistics Co-ordinator | Central London (hybrid, 3 days in office) | £35,000 - £37,500

Our client is a fast-growing international FMCG brand, and they're strengthening their Supply Chain team to keep up with global demand.

You'll manage international customer orders and export shipments from order release through to delivery. That means making sure documentation is right, customs requirements are met and customers always know where their order is.

What you'll be doing

• Co-ordinating export orders and shipments end to end


• Booking collections and deliveries with freight forwarders, hauliers and shipping lines


• Preparing and checking export documentation: commercial invoices, packing lists, certificates of origin and market-specific paperwork


• Making sure shipments meet customs, Incoterms and destination-country requirements


• Tracking shipments and proactively communicating delays or changes


• Resolving shipment, documentation, customs and delivery issues


• Checking freight invoices and investigating cost discrepancies and claims


• Keeping order, shipment and master data accurate in ERP and transport systems


• Helping improve export processes and shipment visibility

Requirements

• Experience in export logistics, freight forwarding, international order management or a similar supply chain role (FMCG is a plus)


• Knowledge of export documentation, customs processes and Incoterms


• Strong organisation and attention to detail, with the ability to juggle multiple shipments and deadlines


• Confidence using ERP systems and Microsoft Office, especially Excel and Outlook


• Good numeracy for checking freight costs and performance data


• A clear communicator who builds good relationships with customers, colleagues and logistics partners


• A proactive, ownership-driven approach: you spot risks early and elevate them with practical recommendations


• Calm and accuracy in a fast-paced environment