Ocean Export Coordinator

WR Logistics; Basildon; On-site; GBP 30,000 - 34,000; Full time

Job summary

WR Logistics is seeking an experienced Ocean Freight Export Coordinator in Basildon, UK. You will manage sea freight export and cross-trade shipments, ensuring all operations, customs and invoicing are completed on time.

Ideal candidate has at least two years in sea freight exports, strong IT and Excel reporting skills, and the ability to build customer relationships in a fast-paced environment.

Qualifications

• At least two years of sea freight export experience with a UK-based freight forwarder.
• Knowledge of sea freight imports is advantageous.
• Strong administrative and organisational skills with attention to detail.

Responsibilities

• Manage sea freight export and cross-trade shipments, ensuring accuracy and timeliness.
• Process all financial, legal and invoicing transactions.
• Prepare customs export declarations accurately.

Skills

Sea Freight Export

Freight Forwarding

Logistics Processes

Attention to Detail

Time Management

Independent Worker

Communication Skills

Excel Reporting

MS Office

Problem Solving

Tools

Excel

Microsoft Word

Job description

Ocean Freight Export Coordinator

Our client is looking for an experienced Sea Freight Export Coordinator to join their operations team. You will be responsible for managing export and cross-trade shipments, ensuring all operational, customs and invoicing activities are completed accurately and within deadlines.

This is an excellent opportunity for someone with a strong background in sea freight exports who enjoys working in a fast-paced logistics environment, building customer relationships and contributing to the efficiency of the wider operations team.

Role Overview

Salary: £30,000-£33,500 per annum, depending on experience

Job Type: Permanent, full-time

Working Hours: Monday to Friday, 8:30am-5:30pm, including a one-hour unpaid lunch break (40 hours per week)

Key Responsibilities

• Manage sea freight export and cross-trade shipments, ensuring all activities are completed accurately and on time.
• Complete all associated financial, legal and invoicing transactions.
• Prepare and complete customs export declarations accurately.
• Ensure all operational activities and shipment documentation are completed within required deadlines.
• Report any amendments to customs declarations to the line manager immediately.
• Maintain accurate records and utilise the operational system effectively.
• Maintain regular communication with the line manager, providing updates on new sales leads and shipment handovers.
• Assist in maintaining and updating departmental Standard Operating Procedures (SOPs).
• Build and maintain strong customer and internal relationships, providing regular feedback to the line manager.
• Follow up on overdue customer payments in conjunction with the credit control team.
• Communicate quotations to the line manager and sales team, ensuring all quotations are recorded consistently on the system.
• Identify and implement improvements to customer workflows and operational efficiencies.
• Complete export and client invoicing accurately within 48 hours of the final activity.
• Ensure insurance charges are applied correctly and promptly report any insurance claims to the line manager.
• Provide holiday and sickness cover when required.

Skills and Experience

• Minimum of two years' sea freight export experience for a UK based freight forwarder.
• Knowledge of sea freight imports would be advantageous.
• Strong understanding of logistics processes and procedures.
• Excellent administrative and organisational skills, with a high level of attention to detail.
• Ability to prioritise workloads effectively and meet deadlines.
• Confident working independently while contributing positively to a team.
• Good IT skills, including Microsoft Office, particularly Word and Excel.
• Experience with Excel reporting.
• Excellent written and verbal communication skills, including telephone and email correspondence.
• Strong analytical and problem-solving abilities.

The Ideal Candidate

You will be a motivated and detail-oriented logistics professional with a solid understanding of sea freight export operations. You will be comfortable managing multiple shipments, maintaining accurate documentation and communicating effectively with customers and colleagues to ensure a smooth and efficient service.