Export Coordinator

Proprec; Stafford; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading manufacturing organization in the United Kingdom is seeking an experienced Export Coordinator to manage international orders and documentation. The role involves overseeing the full export process, collaborating with internal teams and international offices, and resolving customer issues. The ideal candidate will have proven expertise in export coordination and strong communication skills. Benefits include a salary up to £28,000, generous holiday allowance, and health care options.

Benefits

31 days holiday including Bank Holidays

Paycare - A Healthcare Cash Plan

Up to 5 days extra unpaid holiday available

2x life assurance

Qualifications

• Proven experience in export coordination and international shipping procedures.
• Excellent written and verbal communication skills with a strong customer service focus.
• Ability to prioritise a busy workload, work independently, and solve problems proactively.

Responsibilities

• Oversee international orders from booking and freight arrangements to despatch and invoicing.
• Prepare accurate shipping documentation and apply HS Codes correctly.
• Collaborate with Export Sales Managers and other departments to ensure smooth operations.

Skills

Export coordination

International shipping procedures

Customer service

Problem solving

Microsoft Excel

Tools

Sage

CRM/ERP systems

Job description

Overview

Are you an organised, detail-focused professional with a passion for Export?

Our client, a leading and expanding manufacturing organisation established for over 30 years in Tamworth, is looking for an Export Coordinator to join their busy Export team. This is a pivotal role that ensures goods move seamlessly around the world, while providing critical support to internal teams and overseas offices.

Your salary will be up to £28,000 depending on experience. Benefits include: 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), up to 5 days extra unpaid holiday available at a salary sacrifice and 2x life assurance. Please note this is an office-based position.

Responsibilities

• End-to-End Export Management: Oversee international orders from booking and freight arrangements to despatch and invoicing, ensuring timely delivery.
• Customs & Documentation: Prepare accurate shipping documentation (Commercial Invoices, Packing Lists, Certificates of Origin) and apply HS Codes correctly, keeping up to date with customs regulations.
• Overseas Operations Support: Work closely with the Middle East office, managing orders, stock, invoices, and exhibition shipments.
• Inventory & Data Integrity: Monitor export stock, coordinate warehouse movements, and maintain accurate customer and product records.
• Problem Solving & Communication: Act as the point of contact for customers, freight forwarders, and internal teams to resolve issues efficiently.
• Team & Manager Support: Collaborate with Export Sales Managers and other departments to ensure smooth operations and provide administrative support as needed.

Qualifications

• Proven experience in export coordination and international shipping procedures.
• Knowledge of Sage or similar CRM/ERP systems.
• Excellent written and verbal communication skills with a strong customer service focus.
• Confident in Microsoft Office, especially Excel.
• Ability to prioritise a busy workload, work independently, and solve problems proactively.
• Detail-oriented, organised, and comfortable operating in a fast-paced environment.

Application details

Note: This is an office-based position.