Experienced Service Manager for Full Service HVAC Company

ZipRecruiter; Crawley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading HVAC services provider in Crawley is seeking an experienced Service Manager with a strong HVAC background. In this role, you will supervise service and installation teams, providing exceptional customer service and support. Ideal candidates will possess past HVAC experience, managerial skills, and a compassionate demeanor, ensuring effective team collaboration. Join a dedicated team in delivering outstanding HVAC solutions.

Benefits

401(K)

Health insurance

Paid time off

Tuition reimbursement

Qualifications

• Past experience as an HVAC service technician or comparable education.
• Valid Drivers License.
• Customer service experience required along with strong communication and computer skills.
• Prior managerial skills are a must.

Responsibilities

• Supervise service and installation teams scheduling, ordering, and dispatching.
• Perform customer focused HVAC service for Central NJ customers.
• Share stress and load with a team of dedicated technicians.

Skills

Customer service

Strong HVAC knowledge

Compassionate interaction

Bilingual ability

Team collaboration

Education

Education in HVAC or related field

Job description

Benefits/Perks

• 401(K )
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement

Job Summary

We are looking for a skilled and experienced Service Manager with strong HVAC background to join our team! In this role, you will supervise all aspects of our service and installation teams scheduling, ordering, dispatching and invoicing. Perform first class, customer focused HVAC service for our Central NJ customers. Sharing stress and load with our team of dedicated long-term technicians.

• We are looking for a candidate who will interact in an energetic, enthusiastic and compassionate manner
• Candidates who understand the fear and frustration of a customer in need and project empathy and an I’ll HELP YOU vibe.
• Candidates with excellent knowledge of heating and cooling systems.
• Pleasant phone mannerisms and competent technology skills important.
• Bilingual ability will be favorably considered.
• Successful candidates will work in a team environment with great cohesion – Contrarians need not apply.

Qualifications

• Past experience as an HVAC service technician or comparable education
• Valid Drivers License
• Customer service experience required along with strong communication and computer skills
• Prior managerial skills are a must