Experience Research VP - Cybersecurity UX & Insights

Testing Site - JPMC

Greater London

On-site

GBP 140,000 - 200,000

Full time

14 days+

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Job summary

Testing Site - JPMC is seeking an Experience Research Vice President for Cybersecurity Technology and Controls to shape user experience across products and services. Leverage your expertise in research methods and UX design to develop strategies and mentor teams.

You will apply quantitative and qualitative analysis to uncover customer needs and translate insights into usable designs while collaborating with cross-functional teams.

Qualifications

5+ years of experience in generative and evaluative UX research with quantitative and qualitative focus.
Proven ability with ethnography, surveys, interviews, and advanced data analysis.

Responsibilities

Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation.
Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience.
Facilitate surveys and interviews with users to gather information and create testing scenarios to refine products based on findings.
Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing.
Monitor industry trends and adopt innovative UX research techniques to maintain competitive edge.

Skills

UX research

Quantitative methods

Qualitative methods

Cross-functional collaboration

Mentoring

Tools

AI tooling

Job description

You will apply quantitative and qualitative analysis to uncover customer needs and translate insights into usable designs while collaborating with cross-functional teams.

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