Experience Expert: Luxury Retail & Memorable Experiences

Mulberry; Liverpool; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive basic salary

Bonus

Product allowance

Staff discount & exclusive staff sales

Job summary

Mulberry in the United Kingdom is seeking an Experience Expert (Sales Assistant) to create truly memorable experiences for customers. You will use product knowledge and storytelling to tailor each interaction and nurture long-lasting relationships.

You will be open to learning and developing yourself as you strive to be an expert within your field and support Mulberry's Back to the Mulberry Spirit strategy.

Qualifications

• You will create a welcoming and fun environment for your customers and team.
• You will deliver an engaging, dynamic and memorable customer experience in your store.
• You will develop and maintain key customer relationships using instore CRM tools to support you.
• You will culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.

Responsibilities

• You will be curious about the business and willing to share your ideas.
• You will have a competitive spirit and a strong desire to succeed.
• You will deliver operational excellence showing respect and consideration for people, product and your environment.

Job description

Mulberry in the United Kingdom is seeking an Experience Expert (Sales Assistant) to create truly memorable experiences for customers. You will use product knowledge and storytelling to tailor each interaction and nurture long-lasting relationships.

You will be open to learning and developing yourself as you strive to be an expert within your field and support Mulberry's Back to the Mulberry Spirit strategy.