Experience Expert: Immersive Luxury Retail & Storytelling

Mulberry Group; Greater London; Hybrid; GBP 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Product allowance

Staff discount

Staff sales access

Birthday day off

Pension contributions

Volunteer days

Wellbeing support

Zusammenfassung

Mulberry Group is seeking an Experience Expert in our London store to create truly memorable customer experiences. You will use product knowledge and storytelling to tailor each interaction and nurture long-lasting relationships with shoppers.

You are honest, dynamic and community spirited, with a love of fashion. The role offers a competitive hourly rate (£14.80), a bonus, product allowance, staff discount and exclusive access to staff sales, plus birthday day off, pension contributions and

Qualifikationen

• You will be customer focused in all interactions.
• You will deliver an engaging, dynamic and memorable customer experience.
• You will develop and maintain customer relationships using instore CRM tools.

Aufgaben

• Create a welcoming and fun environment for customers and team.
• Deliver an engaging and memorable customer experience in-store.
• Develop and maintain key customer relationships using instore CRM tools.
• Demonstrate Mulberry values: honest, dynamic, community spirited.

Kenntnisse

Customer focus

Communication

Team player

Tools

CRM tools

Jobbeschreibung

Mulberry Group is seeking an Experience Expert in our London store to create truly memorable customer experiences. You will use product knowledge and storytelling to tailor each interaction and nurture long-lasting relationships with shoppers.

You are honest, dynamic and community spirited, with a love of fashion. The role offers a competitive hourly rate (£14.80), a bonus, product allowance, staff discount and exclusive access to staff sales, plus birthday day off, pension contributions and