Experience Expert - Craft Memorable Luxury Journeys

Mulberry; Birmingham; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive basic salary

Bonus

Product allowance

Staff discount

Exclusive access to staff sales

Extra day off for your birthday

Pension Contributions & Life Assurance

Training and development opportunities

x2 paid volunteering days per year

Help@Hand wellbeing service

Descripción de la vacante

Mulberry is seeking a Sales Assistant (Experience Expert) in the UK to craft memorable customer experiences in-store using product knowledge and storytelling. You will nurture relationships, work with CRM tools, and uphold Mulberry’s values in a fast-paced retail environment.

You will be paid hourly with a bonus structure and staff benefits, including a generous staff discount. Join a brand committed to sustainability and the Mulberry Spirit.

Formación

• Customer service experience is preferred.
• Ability to build lasting relationships with customers.
• Strong product knowledge and storytelling to personalise experiences.

Responsabilidades

• Create a welcoming and fun environment for customers and team.
• Deliver an engaging, dynamic, and memorable in-store experience.
• Build and maintain key customer relationships using in-store CRM tools.
• Align with Mulberry values to excite customers and connect with culture.

Conocimientos

Customer service

CRM relationship

Storytelling

Descripción del empleo

Mulberry is seeking a Sales Assistant (Experience Expert) in the UK to craft memorable customer experiences in-store using product knowledge and storytelling. You will nurture relationships, work with CRM tools, and uphold Mulberry’s values in a fast-paced retail environment.

You will be paid hourly with a bonus structure and staff benefits, including a generous staff discount. Join a brand committed to sustainability and the Mulberry Spirit.