Expansion Solutions Engineer

Darktrace; England; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Parental leave

Pet insurance

Life insurance

Commuter benefits

401(k)

Employee Assistance Program

Job summary

Darktrace is seeking a Solutions Engineer for the Expansion Team to drive growth within existing customers through discovery, solution alignment, and value realization.

You will shape account strategy, identify growth opportunities, and demonstrate measurable outcomes across the customer lifecycle, helping clients strengthen cyber resilience and maximize Darktrace platform utilization.

Qualifications

• Experience in Solutions Engineering or pre-sales in cybersecurity/SaaS.
• Strong networking, cloud and security architectures knowledge.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts and influence stakeholders.
• Strong communication, analytical and consultative selling skills.
• Understanding of AI technologies (LLM, ML, NLP).
• Bachelor's degree or higher preferred or equivalent experience.

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities and gaps in customer environments.
• Translate insights into new use cases and ROI-driven solutions.
• Design scalable deployments across Darktrace core products and multi-clouds.
• Align deployments with SOC workflows to reduce alert fatigue.
• Engage stakeholders with tailored business value messaging.
• Collaborate with CSM, Pro Services, Support, Product, and Eng.

Skills

Solutions Engineering

Pre-sales

Technical account management

Networking

Cloud security

AWS

Azure

GCP

SIEM

SOAR

EDR/XDR

Stakeholder management

Consultative selling

AI technologies

Education

Bachelor's degree or higher

Tools

AWS

Azure

GCP

SIEM

SOAR

EDR/XDR

Job description

Darktrace is seeking a Solutions Engineer for the Expansion Team to drive growth within existing customers through discovery, solution alignment, and value realization.

You will shape account strategy, identify growth opportunities, and demonstrate measurable outcomes across the customer lifecycle, helping clients strengthen cyber resilience and maximize Darktrace platform utilization.