Executive Value Realization Lead

Planview; Chester; On-site; GBP 80,000 - 120,000; Full time

Benefits offered by this job

Unplugged Days

Generous PTO

Region-specific benefit plans

Volunteer time off

Job summary

Planview is hiring an experienced Customer Value Advisor in the United Kingdom. You will own the economic buyer relationship across a portfolio of enterprise accounts, driving value realization and executive engagement from signature through renewal and beyond.

You are commercially minded, with a track record of C-suite conversations and a knack for turning value into expansion. You will help largest customers realize Planview’s investment value while positioning them for continued growth on the

Qualifications

• 5+ years as a strategic CSM or account executive managing $250K+ ACV deals.
• Demonstrated executive presence in C-suite conversations.
• Has delivered or participated in value realization reviews or executive business reviews.
• Commercial instinct to identify expansion opportunities in a customer conversation.
• Ability to connect customer health and adoption milestones back to value commitments.
• Strong communication and interpersonal skills across all organizational levels.
• Management consulting or Value Engineering experience at a peer SaaS company is a strong plus.

Responsibilities

• Own the economic buyer relationship from initial forecast through renewal – single owner across the customer lifecycle.
• Build and maintain executive-level relationships (C-suite, VP+), conducting regular business reviews.
• Drive adoption and value realization across your portfolio, tying outcomes to value.
• Identify expansion opportunities proactively, partnering with Account Executives to generate pipeline.
• Engage pre-sale on strategic accounts to ensure continuity from signature to go-live.
• Develop customer champions and advocacy relationships and source referrals.
• Act on customer feedback as a credible internal voice for product and experience improvements.

Skills

Executive presence

Account management

Value realization

Executive reviews

Expansion opportunities

Strong communication

SaaS consulting experience

Job description

Planview is hiring an experienced Customer Value Advisor in the United Kingdom. You will own the economic buyer relationship across a portfolio of enterprise accounts, driving value realization and executive engagement from signature through renewal and beyond.

You are commercially minded, with a track record of C-suite conversations and a knack for turning value into expansion. You will help largest customers realize Planview’s investment value while positioning them for continued growth on the