Executive Front Desk & Guest Experience

Mitie Cleaning & Hygiene Services; Leeds; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Uniform provided

Career development opportunities

Benefits platform access

Job summary

Mitie welcomes a professional Receptionist in Leeds to greet guests and coordinate a smooth front desk experience for a corporate client. You will support meeting rooms, catering, and inquiries while maintaining a pristine reception area and professional demeanour.

This role offers a professional environment, a full uniform, and opportunities for career progression within Mitie, with benefits aligned to a facilities management leader.

Qualifications

• Previous experience in a similar receptionist or front-of-house role is essential.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Proficient in using standard office equipment and software.

Responsibilities

• Greet and welcome guests with a 5-star service.
• Manage the client suite, including meeting rooms and the hospitality kitchen.
• Coordinate catering services for meeting rooms, ensuring all requirements are met for client meetings and events.
• Maintain a clean and organised reception area, reflecting the high standards of our corporate client.
• Handle incoming calls and inquiries with professionalism, directing them to the appropriate personnel as needed.
• Assist with administrative tasks as required, including scheduling appointments and managing meeting room bookings.
• Ensure full reception uniform is worn to a high standard, representing Mitie and our client professionally.

Skills

Reception experience

Communication

Organisation

Positive attitude

Office software

Tools

Office equipment

Job description

Mitie welcomes a professional Receptionist in Leeds to greet guests and coordinate a smooth front desk experience for a corporate client. You will support meeting rooms, catering, and inquiries while maintaining a pristine reception area and professional demeanour.

This role offers a professional environment, a full uniform, and opportunities for career progression within Mitie, with benefits aligned to a facilities management leader.