Executive Client Director - AI-Enabled Financial Services

ServiceNow, Inc.; Staines-upon-Thames; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Job summary

ServiceNow in the United Kingdom is seeking a seasoned Client Director to lead strategic relationships with our largest accounts. You will oversee executive sponsorship, coordinate cross-functional teams, and drive multi-year revenue through AI-enabled solutions.

You will partner with Solution Sales, Consulting, and Services to craft outcomes for clients, manage global account growth, and ensure a superior customer experience while meeting financial targets.

Qualifications

• Experience leading client relationships at strategic C-level.
• Proven track record of multi-million-dollar sales and revenue growth.
• Experience integrating AI into business solutions is a plus.

Responsibilities

• Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNow
• Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams
• Oversee growth of global accounts, including development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
• Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services

Skills

Client management

Executive relationships

Strategic leadership

AI in business

Sales leadership

Virtual team leadership

Travel

Job description

ServiceNow in the United Kingdom is seeking a seasoned Client Director to lead strategic relationships with our largest accounts. You will oversee executive sponsorship, coordinate cross-functional teams, and drive multi-year revenue through AI-enabled solutions.

You will partner with Solution Sales, Consulting, and Services to craft outcomes for clients, manage global account growth, and ensure a superior customer experience while meeting financial targets.