Executive Client Director - AI & Enterprise Growth

ServiceNow; Staines-upon-Thames; On-site; GBP 90,000 - 150,000; Full time

Job summary

ServiceNow is seeking a seasoned Client Director to lead executive relationships across our largest accounts. You will oversee virtual teams including Solution Sales, Solution Consulting, Support and Professional Services, aligning initiatives to strategic outcomes for enterprise clients.

You will drive revenue growth, set roadmaps, and ensure exceptional customer experience while traveling up to 50% as needed.

Qualifications

• Experience leveraging AI to improve work processes and decision-making.
• 10+ years in client management with revenue responsibility.
• 5+ years as a Client Director or equivalent with multi-million sales.
• Proven track record leading virtual or matrixed teams.

Responsibilities

• Provide strategic leadership and partnership to clients as relationship manager.
• Lead large virtual teams across Solution Sales, Consulting, Support, and Services.
• Oversee growth of global accounts with worldwide resource deployment.
• Build multi-tier relationships from IT teams to CxO level.
• Develop roadmaps and capabilities to deliver outstanding customer experience.
• Achieve financial targets including licenses, renewals, and services.

Skills

AI integration

Client management

Executive relationships

Sales leadership

Virtual team leadership

Job description

ServiceNow is seeking a seasoned Client Director to lead executive relationships across our largest accounts. You will oversee virtual teams including Solution Sales, Solution Consulting, Support and Professional Services, aligning initiatives to strategic outcomes for enterprise clients.

You will drive revenue growth, set roadmaps, and ensure exceptional customer experience while traveling up to 50% as needed.