Executive Assistant

Attivo; Cheltenham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A reputable financial services company in Cheltenham is seeking an Executive Assistant to support the Chief Risk Officer and Operations Director. The role involves managing complex schedules, coordinating meetings, and acting as the first point of contact for communications. The ideal candidate should have strong organisational skills, a proven background in executive support, and experience in handling confidential information. This position comes with a salary of approximately £30,000, alongside a non-contributory pension scheme and flexible working options.

Benefits

Non-contributory Pension Scheme

Private Medical Insurance

Income Protection

Critical Illness

Death in Service

Generous holiday allowance

Flexible working available

Parking allowance

Qualifications

• Experienced and highly organised Executive Assistant.
• Proven track record in managing senior executives' schedules.
• Ability to maintain confidentiality and handle sensitive issues.

Responsibilities

• Provide high-level support to the Chief Risk Officer and Operations Director.
• Manage complex diaries and arrangements for meetings and travel.
• Act as first point of contact, handling communications professionally.

Skills

Diary management

Communication

Organisational skills

Attention to detail

Proficiency in Microsoft Office

Education

Degree level education

Tools

Microsoft Word

Microsoft PowerPoint

Office 365

Job description

Executive Assistant (EA) – Cheltenham

Attivo are Lifestyle Financial Planners. We’re a privately owned company. We prefer it that way. It means we’re free to do what we feel is best for our clients and our people. Our work is all about our clients. We pride ourselves on being completely transparent, open and honest – an approach that builds trust with our clients and inspires their financial confidence.

Our experienced, highly qualified financial specialists and expert support teams are committed to delivering more for all our clients. Our independent status and unique approach to understanding our clients, their preferences and their motivation, sets us apart. We will build and provide ongoing support for a bespoke financial plan aimed at fulfillment of our clients lifestyle needs.

Whether you’re a private client or business accessing our corporate services, you can rely on a clear, consistent service from your Financial Planner and from our experienced teams.

About The Role

Reporting to the Chief Risk Officer (CRO) and Operations Director (OD), this newly created Executive Assistant role plays a critical part in supporting the effective delivery of risk, compliance, and operational activities across the business. The EA will act as a trusted partner to the CRO and OD, providing high‑level executive support while also assisting the wider team as required to ensure internal and external reporting obligations are met. The role is primarily responsible for managing complex diaries and schedules, coordinating meetings and travel, and acting as the first point of contact for all communications. With a strong focus on professionalism, discretion, and organisation, the EA will help enable efficient operations, support executive decision‑making, maintain key stakeholder relationships, and ensure the smooth day‑to‑day functioning of the CRO and OD’s offices while upholding the highest standards of confidentiality and service.

About You

You are an experienced and highly organised Executive Assistant with a proven track record of supporting senior leaders in fast‑paced, owner‑led environments. You bring strong diary, inbox, and meeting management skills, with the ability to anticipate needs, manage complex logistics, and ensure executives are fully prepared for every engagement. Comfortable acting as a gatekeeper, you handle communications with confidence and professionalism, maintaining discretion at all times when dealing with sensitive information.

You are adept at coordinating meetings, producing accurate minutes, managing documentation and CRM systems, and supporting both day‑to‑day operations and larger business events. With excellent written and verbal communication skills, high attention to detail, and proficiency across Microsoft Office and Office 365 applications, you are able to juggle multiple priorities while maintaining accuracy and efficiency. Experience supporting C‑suite executives is essential, and exposure to financial services or compliance environments would be a strong advantage.

Key Responsibilities

• Provide high‑level executive and administrative support to the Chief Risk Officer and Operations Director, with additional support to the wider executive team as required.
• Manage complex professional and personal diaries, including meetings, appointments, travel, accommodation, and logistics, exercising sound judgement and discretion.
• Coordinate calendars, invitations, and meeting arrangements, ensuring priorities are met and executives are fully prepared with all necessary materials.
• Act as the primary point of contact for the CRO and OD, managing calls, emails, post, and visitors, and screening communications effectively.
• Attend internal, external, Board, and management meetings, taking accurate minutes, circulating actions, and tracking follow‑ups.
• Organise and support on‑site and off‑site meetings and events, including venues, catering, accommodation, and transport.
• Manage correspondence, documentation, CRM updates, and records, ensuring information is accurate, well‑organised, and accessible.
• Provide a professional and welcoming service to visitors and maintain the highest standards of confidentiality and professionalism.

Essential Skills And Experience

• Demonstrable knowledge and experience as a PA/EA reporting directly to senior management.
• Experience supporting C‑suite executives in an owner‑led business.
• Strong organisational skills and the ability to work with high accuracy while coordinating multiple projects concurrently.
• Proficiency in all Microsoft applications, including Word, PowerPoint, and Office 365 applications.
• Excellent communication skills, with the ability to write well‑articulated documents.
• Ability to maintain confidentiality and handle sensitive issues professionally.

Desirable Skills And Experience

• Educated to degree level would be an advantage.
• Experience of working within financial services, in particular, experience within a Compliance function.

Salary and benefits

Circa £30,000 depending on experience.

Attivo Also Offers

• Non‑contributory Pension Scheme
• Private Medical Insurance
• Income Protection
• Critical Illness
• Death in Service
• Generous holiday allowance, rising with length of service
• Work from home and flexible working available
• Parking allowance for employees who live over 1.5 miles away from the office (Cheltenham only)
• Excellent culture, promoting employee wellbeing and engagement.

Recruitment Policy

Attivo is committed to being an Equal Opportunities employer. If you require reasonable adjustments at any stage of the recruitment process, please let us know and we will endeavour to make the process as accessible and as fair as possible.

Please be aware that any offer of employment will be subject to satisfactory completion of pre‑employment vetting as outlined by the Financial Conduct Authority (FCA). This may include but not limited to adverse financial history, criminal records, UK directorship and disqualifications check.

Attivo do not use recruitment agencies as we respectfully ask that agencies do not contact us in regard to posts advertised on this site.

Privacy Policy: Please visit our website to view our full privacy policy for prospective employees.