Events Operations Supervisor: Meetings, Bar & Service

Himanchestercity

Manchester

On-site

GBP 22,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Share of gratuities
Staff discounts (retail, dining, and 

IHG Friends & Family discounts
Meals provided on duty
Free onsite gym

Job summary

Holiday Inn Manchester City Centre is seeking an enthusiastic Meetings & Events Operations Supervisor to lead event shifts from setup through to breakdown, delivering exceptional guest experiences at our busy city-centre hotel.

You will coordinate room layouts, AV, and catering, act as the point of contact for event organisers, and ensure a warm, professional welcome. Bar service, staff guidance, and cross-team communication are key parts of the role.

Qualifications

  • Experience in meetings & events or banqueting, ideally at supervisor or team leader level.
  • Strong organisational and multitasking abilities with attention to detail.
  • Confident communication and leadership skills.

Responsibilities

  • Lead event shifts from setup to delivery and breakdown.
  • Ensure rooms are set up to specification including layouts, AV and catering.
  • Act as a main contact for event organisers on the day and provide a warm, professional welcome.
  • Handle issues quickly and effectively to maintain service standards.
  • Set up and run the bar for events, maintain high drinks service standards and ensure responsible service.
  • Support, motivate and guide the events team, and assist with training.
  • Coordinate with events, kitchen, sales and F&B teams to ensure smooth operations.
  • Assist with stock control, ordering, wastage, and rota planning as needed.
  • Support other areas of the F&B department when required.

Skills

Leadership
Event coordination
Bar service
Staff training
Customer service

Tools

AV equipment knowledge

Job description

Holiday Inn Manchester City Centre is seeking an enthusiastic Meetings & Events Operations Supervisor to lead event shifts from setup through to breakdown, delivering exceptional guest experiences at our busy city-centre hotel.

You will coordinate room layouts, AV, and catering, act as the point of contact for event organisers, and ensure a warm, professional welcome. Bar service, staff guidance, and cross-team communication are key parts of the role.

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