Conference & Events Supervisor – Manchester

Convene Hospitality Group; Manchester; Presencial; GBP 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical insurance

Subsidised eye care

Subsidised fitness membership

Employee Assistance Program: well‑bein

25 days annual leave

Resumo da oferta

Convene Hospitality Group in Manchester is seeking a Conference and Events Supervisor to lead the operations team through busy event periods. You will ensure high-quality service, profitable operations, and a memorable guest experience as part of our Manchester team.

Reporting to Managers, you’ll supervise service staff, coordinate culinary and service flows, and enforce safety standards while delivering the signature Convene experience that sets our venues apart.

Qualificações

• Minimum 2 years’ progressive experience in a conference center or related field.
• Previous supervisory responsibility preferred.
• Strong knowledge of service standards and different service types.
• Understanding of health and safety regulations.
• Ability to lift up to 25 kg and stand for long periods.

Responsabilidades

• Supervise and set up the service of culinary in a quick and efficient manner to participants and ensure it follows the Program Execution Order
• Supervise the service team and support staff including setup, utilities, maintenance, and security
• Coordinate culinary service between the culinary team and service team
• Monitor inventory and keep culinary informed of accurate counts
• Enforce all rules and regulations and ability to carry out all safety and emergency programs
• Follow health and safety regulations and ensure sanitations and cleanliness of service areas
• Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
• Manage opening and/or closing inspection duties
• Maintain service cleanliness in front and back of the sit
• Ensure positive overall client satisfaction
• Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
• Adhere to basic hygiene procedures and grooming standards
• Lead and perform duties of service technician during shift

Conhecimentos

Supervisory experience

Hospitality service standards

Event operations

Team leadership

Descrição da oferta de emprego

Convene Hospitality Group in Manchester is seeking a Conference and Events Supervisor to lead the operations team through busy event periods. You will ensure high-quality service, profitable operations, and a memorable guest experience as part of our Manchester team.

Reporting to Managers, you’ll supervise service staff, coordinate culinary and service flows, and enforce safety standards while delivering the signature Convene experience that sets our venues apart.