Events Operations Supervisor

Broadwick Soho; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An exciting hotel in the heart of Soho is seeking an Events Operations Supervisor to deliver exceptional service and create memorable dining experiences. In this dynamic role, you will manage private dining events, ensuring that every detail is executed flawlessly while leading a passionate team. This position offers the chance to work in a vibrant environment that values diversity and inclusion, where your creativity and organizational skills will shine. Join a community that prides itself on delivering brilliant service and making every guest feel special. If you thrive in a fast-paced setting and have a passion for hospitality, we want to hear from you!

Benefits

30 days holiday including bank holidays

Bravo Broadwick reward scheme

Taxi home after late shifts

Pension scheme

Season ticket travel loan

Cycle-to-work scheme

Medicash health plan

Employee Assistance Programme

Refer a friend bonus

Friends & family discounts

Qualifications

• Experience in luxury hospitality operations is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Oversee day-to-day operations of private dining functions.
• Collaborate with various teams to ensure seamless guest experiences.

Skills

Verbal communication

Organizational skills

Attention to detail

Team player

Creativity

Job description

Job Description

We are looking for an Events Operations Supervisor to join our Food and Beverage team @Broadwick Soho.

Why us?

We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.

We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.

What is in it for you?

• Inclusion in the Tronc scheme which includes Rooms and F&B service charge
• 30 days holiday inclusive of bank holidays increasing with the length of service
• Bravo Broadwick our bespoke reward and recognition scheme to recognise birthdays, anniversaries and inspirational service
• Taxi home if finishing shift after 12.30am
• Pension scheme, season ticket travel loan, cycle-to-work scheme, Medicash health plan
• Great food and drink during your shift
• Designer outfits that represent our spirit and personality that are fresh and ready for your shift
• Support from our Employee Assistance Programme, wellbeing initiatives and company discretionary sick pay scheme after 6 months length of service.
• Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) and friends & family discounts, and a Guest Experience after successful competition of probationary period.

Why You?

As an Events Operations Supervisor at Broadwick Soho, you will play a key role in delivering exceptional service and seamless private dining experiences. Overseeing the day-to-day operations of private dining functions, you will ensure each event runs smoothly from intimate dinners to high-profile gatherings while upholding the highest standards of hospitality. Collaborating closely with the Events, Culinary, and Front of House teams, you will supervise and inspire a dedicated team, ensuring every guest experience is flawlessly executed and exceeds expectations.

We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience.

What do we need from you?

• Experience in a similar role in an events or private dining luxury hospitality operation.
• Excellent verbal communication and ability to build rapport with people easily.
• A creative thinker with a can-do attitude and meticulous attention to detail.
• A confident, energetic, and passionate team player who thrives in a fast-paced environment.
• Strong organisational skills with the ability to juggle multiple tasks under pressure.
• Passion for delivering exceptional service and hospitality.
• Ability to work 40 hours over 5 days per week including weekends.

If you are interested in collaborating with us, please click apply. Kindly note, we do not accept any applications directly.

Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us a week to review and respond.

All applicants must be eligible to work in the UK.