Events Operation Supervisor

IHG Hotels & Resorts; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A luxury hotel in Edinburgh is seeking an Events Operation Supervisor. The candidate will manage diverse events and ensure exceptional service. This full-time role demands experience in hospitality and a flexible schedule. The hotel offers a competitive wage of £13.96 per hour, guaranteed hours, and various employee perks. Join us to bring authentic connections to our guests.

Benefits

Paid overtime

Free meal on shift

Employee assistance programme

Discounted room rates

Career progression opportunities

Qualifications

• Availability to work 40 hours per week.
• Flexibility of working hours.
• Experience in bar, restaurant or hotel services.

Responsibilities

• Manage a variety of events including weddings and conferences.
• Ensure smooth running of operations.
• Provide excellent customer service.

Skills

Experience in event management

Strong interpersonal skills

Can-do attitude

Job description

Overview

We are looking for an authentic and driven Events Operation Supervisor to join us on a Full Time basis at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!

As a Events Operation Supervisor, we will support you to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Responsibilities

What do you need to be an Events Operation Supervisor? Well, your main duties and responsibilities will be working across a wide range of events such as Birthdays, Weddings, Conferences and Baby Showers to provide customers with excellent service, working to a fast pace and ensuring the smooth running of our operations. So, we are looking for someone who has…

• Availability to work 40 hours per week
• Flexibility of working hours, you might have late finishes and early starts depending on which event you are supporting
• Experience working at events, within a bar, restaurant or hotel as a waiter/waitress, server or host
• Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection
• A warm and authentic personality, with a can-do attitude and commitment to service
• Willingness to work within our team to embrace our service and delight our guests

Benefits

• Financial security - £13.96 per hour, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay. Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
• Hotel specific benefits – complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George Hotel plus Spa and gym discounts at our Kimpton property.

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today! Check out our Instagram page @kimptoncharlottesquare to see more.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\'s race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.