Events Office Manager: Lead & Elevate M&E Operations

Leonardo Hotels; Aberdeen City; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Special hotel room rates across UK & €

Company-wide recognition scheme

Talent referral scheme

Wellbeing calendar and training

Job summary

Leonardo Hotels is seeking a Deputy Events Office Manager at the Leonardo Hotel and Conference Venue Aberdeen Airport. You will ensure the smooth, professional running of the events team and office, boosting conversion and M&E demand while building client relationships.

The role requires at least 1 year of team leadership experience, strong diary management, and experience with event inquiries and proposals; Opera system knowledge is essential to align with revenue targets.

Qualifications

• 1 year minimum of experience managing a team.
• Diary management including double bookings and stacking.
• Experience handling event inquiries and proposals.

Responsibilities

• Support the Area Events Manager in daily tasks.
• Oversee day-to-day operations of the events team.
• Coach and train team members.
• Manage enquiry inbox and process event requests.
• Produce event proposals and contracts.
• Update Opera with accurate event details.
• Identify new sales leads and support revenue generation.
• Coordinate site inspections and event day logistics.
• Ensure billing and payments are in place before client arrival.

Skills

Team leadership

Diary management

Sales support

Train and coach

Opera knowledge

Tools

Opera

Job description

Leonardo Hotels is seeking a Deputy Events Office Manager at the Leonardo Hotel and Conference Venue Aberdeen Airport. You will ensure the smooth, professional running of the events team and office, boosting conversion and M&E demand while building client relationships.

The role requires at least 1 year of team leadership experience, strong diary management, and experience with event inquiries and proposals; Opera system knowledge is essential to align with revenue targets.