Deputy Events Office Manager — Lead & Elevate M&E

Leonardo Hotel Management (UK) Limited; Aberdeen City; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Special hotel room rates across UK &欧洲

Company-wide recognition scheme

Talent referral scheme

Thank You Week events

Wellbeing calendar

Ongoing training and progression paths

Résumé du poste

Leonardo Hotel Management (UK) Limited is seeking a Deputy Events Office Manager to oversee the events team and office, ensuring smooth operations, high standards, and strong client relations. You will support the Area Events Manager, coach staff, and manage diaries, bookings, and enquiries across the UK hospitality portfolio.

The role focuses on increasing conversion, coordinating site visits, and producing detailed event proposals, with duties spanning contracting, pricing, and CRM updates.

Qualifications

• Minimum 1 year of experience managing a team.
• Experience coordinating events and office tasks.

Responsabilités

• Support the Area Events Manager in daily tasks.
• Oversee day-to-day operation of the events team.
• Train and coach team members.
• Diary management: double bookings and stacking.
• Audit team bookings to maintain entry standards.
• Manage enquiry inbox and process all incoming Meeting & Events enquiries.
• Produce proposals with detailed event specs.
• Increase conversion by developing client relationships and maximizing sales leads.
• Quote using the demand calendar and pricing structure.
• Arrange site inspections; ensure professional and efficient delivery.
• Produce, issue and chase contract documents for events.
• Ensure Opera is updated with revenue and final detail entries.
• Identify new sales leads and pursue them with Sales Manager guidance.

Description du poste

Leonardo Hotel Management (UK) Limited is seeking a Deputy Events Office Manager to oversee the events team and office, ensuring smooth operations, high standards, and strong client relations. You will support the Area Events Manager, coach staff, and manage diaries, bookings, and enquiries across the UK hospitality portfolio.

The role focuses on increasing conversion, coordinating site visits, and producing detailed event proposals, with duties spanning contracting, pricing, and CRM updates.