Events Maestro - Hospitality & AV Lead

Leonardo Hotel Management (UK) Limited; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Wellbeing Calendar

Ongoing training programmes

Clear progression paths

Job summary

Leonardo Hotels in the UK seeks an Events Manager to drive guest-focused events, support M&E strategies, and supervise daily operations. You will champion the hotel’s service standards and collaborate with other departments to create memorable guest experiences.

You’ll lead, coach, and motivate the events team, including Duty Manager shifts, and ensure AV systems are effectively used to enhance events across the property.

Qualifications

• Experience in events management within hospitality or hotel settings.
• Strong communication and guest-relations skills.
• Ability to train and mentor new team members.
• Willingness to cover Duty Manager shifts as needed.
• Experience with AV equipment is a plus.

Responsibilities

• Act as ambassador for the hotel and Leonardo Hotels estate.
• Support strategic initiatives of the M&E department and oversee daily operations.
• Motivate and guide the team to deliver memorable guest experiences.
• Coordinate with Head of Department to ensure service standards are met.
• Manage relationships with event organisers and guests.

Skills

Guest focus

Communication

Team leadership

Training/Coaching

Duty Manager experience

AV familiarity

Tools

Audio-Visual (AV)

Job description

Leonardo Hotels in the UK seeks an Events Manager to drive guest-focused events, support M&E strategies, and supervise daily operations. You will champion the hotel’s service standards and collaborate with other departments to create memorable guest experiences.

You’ll lead, coach, and motivate the events team, including Duty Manager shifts, and ensure AV systems are effectively used to enhance events across the property.