Guest Experience Supervisor – Restaurant & Bar Leader

Aluminiosteverga; Crewe; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free health club membership

Discounts across QHotels Collection

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Crewe Hall Hotel & Spa, part of The QHotels Collection, seeks a proactive supervisor to lead a hospitality team and deliver an outstanding guest experience in a fast-paced environment.

You'll motivate colleagues, upsell promotions, and ensure staff have the training to maintain high service standards. The hotel offers a Brasserie and terrace bar, spa facilities, plus extensive leisure amenities nearby Crewe.

Qualifications

• Previousexperience in a supervisory role in a hospitality food & beverage department
• Ability of working in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience, driving revenue and ensuring training for upselling promotions to guests.

Skills

Supervisory experience

Team motivation

Upselling knowledge

Wine & spirits knowledge

Job description

Crewe Hall Hotel & Spa, part of The QHotels Collection, seeks a proactive supervisor to lead a hospitality team and deliver an outstanding guest experience in a fast-paced environment.

You'll motivate colleagues, upsell promotions, and ensure staff have the training to maintain high service standards. The hotel offers a Brasserie and terrace bar, spa facilities, plus extensive leisure amenities nearby Crewe.