Events Executive - Wedding Specialist

The Celtic Collection; Newport; On-site; GBP 28,000 - 42,000; Full time

Job summary

The Celtic Collection is seeking an exceptional Event Executive - Wedding Specialist to join our Sales team at one of the UK's iconic Resort destinations. You will be the warm, trusted contact for wedding couples, guiding them from initial enquiry through to the moment they say 'I do', hosting showrounds and upselling experiences to elevate their day.

You'll produce meticulously crafted Event Orders, coordinate with Operations, and be the Resort's ambassador at fayres and events, ensuring

Qualifications

• Previous experience in weddings or events is beneficial.
• Ability to manage multiple enquiries and convert interest into bookings.
• Strong communication and organisational skills are essential.

Responsibilities

• Greet and guide wedding couples throughout the planning journey.
• Conduct polished showrounds of the Resort for couples.
• Handle enquiries via phone, email and appointments.
• Convert interest into confirmed bookings using sales techniques.
• Prepare accurate quotations, proposals, contracts and booking details.
• Produce detailed Event Orders with precision.
• Be the couple's main contact from enquiry to wedding day.
• Be present on the day to ensure the plan comes to life.
• Collaborate with Operations to ensure all requirements are understood.
• Track conversions, report monthly revenue and support sales initiatives.
• Attend wedding fayres and exhibitions as a Resort ambassador.
• Assist with private event bookings and Special Events across the Collection.

Skills

Wedding planning

Showround presentations

Enquiry handling

Relationship management

Job description

Are you passionate, people-focused and inspired by the magic of unforgettable celebrations? Do you love turning dreams into beautifully organised, seamless realities? If so, we'd love to welcome you into our world.

At The Celtic Collection, we're searching for an exceptional Event Executive - Wedding Specialist to join our talented Sales team. This is your chance to become part of one of the UK's most iconic Resort destinations, helping couples plan one of the most meaningful days of their lives.

Become the Expert Who Shapes Once-in-a-Lifetime Moments

In this exciting and varied role, you'll be the warm, knowledgeable and trusted point of contact for our wedding couples, guiding them from that very first enquiry right through to the moment they say "I do". You'll host beautiful showrounds, inspire couples with ideas, expertly upsell experiences that elevate their day, and ensure every detail is flawlessly communicated for our operational teams. From securing bookings to producing meticulously crafted Event Orders, you'll be the person who brings everything together seamlessly. You'll also support our wider events business, promoting and selling the full range of Celtic Manor's world-class facilities, delivering professional service at every touchpoint.

What You'll Be Doing

• Greet, inspire and guide wedding couples throughout their planning journey
• Conduct polished, professional showrounds of the Resort
• Handle all enquiries proactively across phone, email and appointments
• Convert interest into confirmed bookings using strong sales techniques
• Prepare accurate quotations, proposals, contracts and booking details
• Produce detailed Event Orders with absolute precision
• Act as the couple's main contact, from first enquiry to the wedding day itself
• Be present on the day to ensure the plan comes to life perfectly
• Work closely with Operations to ensure every requirement is fully understood
• Track conversions, report monthly revenue, and support ongoing sales initiatives
• Attend wedding fayres, showcases and exhibitions as a Resort ambassador
• Assist with private event bookings and Special Events across the Collection
• Maintain exceptional standards of professionalism, communication and organisation

This is a role filled with pace, variety and emotion. no two days are ever the same.

We'd love to hear from you if you're:

• Highly organised, detail-driven and passionate about creating unforgettable experiences
• Outgoing, confident and comfortable building rapport with all types of guests
• Skilled in communication, enquiry handling and relationship management
• Motivated by achieving targets and delivering exceptional service
• Calm, solutions-focused and able to think on your feet
• Comfortable working Saturdays for appointments and weddings
• Excited to immerse yourself in the wonderful world of weddings and events

If you're driven by excellence and love seeing the joy your work creates. you'll thrive here., You must have the right to live and work in the UK, and we may close the vacancy early should we receive a high volume of applications. The Celtic Collection is proud to be an equal opportunities employer.

At The Celtic Collection, you become part of a supportive, ambitious and enthusiastic team where service excellence is at the heart of everything we do. You'll be surrounded by passionate professionals, inspiring venues and a culture that truly values creativity, pride and personal growth.

You’ll also enjoy:

• A warm and collaborative team environment
• Opportunities to attend showcases, exhibitions and sales events
• The chance to build meaningful relationships with clients and colleagues
• A role where your ideas and initiative are genuinely welcomed
• And of course, you'll take pride in being part of an iconic Resort that hosts some of the most spectacular celebrations in the country.

Grow with Us

As part of The Celtic Collection, you'll experience a culture where learning, support and development are part of everyday life.

You’ll feel:

• Equipped and supported to deliver your best
• Proud to recommend us to others
• Encouraged to grow, try new things and develop your expertise
• Recognised and thanked for the wonderful work you do
• Crystal clear about our ambitions, and confident you can help us achieve them