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Exclusive Hotels; Greenham; On-site; AUD 66,000 - 98,000; Full time

Job summary

Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. Set within stunning grounds and featuring beautiful event spaces, it provides the perfect backdrop for weddings, celebrations, and special occasions.

If you thrive in a fast-paced hospitality environment and enjoy turning a couple's vision into a seamless and memorable experience, we'd love to hear from you.

Qualifications

• Previous experience in wedding coordination, event planning, hospitality, or a similar customer-focused role.
• Outstanding communication and relationship-building skills.
• Highly organized with excellent attention to detail and strong administrative abilities.
• Ability to manage multiple events and priorities under pressure.
• Professional, proactive, and confident in dealing with clients and suppliers.

Responsibilities

• Respond to wedding and event enquiries within agreed response times, ensuring a high level of customer satisfaction.
• Build strong relationships with couples and clients from initial enquiry through to the event day and post-event follow-up.
• Conduct venue show rounds and consultations, showcasing the property's wedding and event offerings.
• Coordinate all aspects of weddings and events, ensuring every detail is planned and communicated effectively.
• Work closely with couples, suppliers, and internal departments to deliver a seamless guest experience.
• Prepare proposals, contracts, and event documentation in line with company pricing and sales guidelines.
• Anticipate guest and client needs, ensuring each event feels personal, memorable, and professionally executed.
• Liaise with operational teams, including food and beverage, kitchen, housekeeping, and maintenance teams, to ensure smooth event delivery.
• Gather and review guest feedback following weddings and events, identifying opportunities for continuous improvement.
• Contribute creative ideas and market trends at sales meetings to help grow the wedding and events business.
• Ensure compliance with food safety, allergen, health and safety, and licensing requirements.

Skills

Wedding coordination

Event planning

Communication skills

Organization

Attention to detail

Relationship building

Job description

Are you passionate about creating unforgettable weddings and exceptional events?

Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. Set within stunning grounds and featuring beautiful event spaces, it provides the perfect backdrop for weddings, celebrations, and special occasions.

If you thrive in a fast-paced hospitality environment and enjoy turning a couple's vision into a seamless and memorable experience, we'd love to hear from you.

Key Responsibilities

• Respond to wedding and event enquiries within agreed response times, ensuring a high level of customer satisfaction.


• Build strong relationships with couples and clients from initial enquiry through to the event day and post-event follow-up.


• Conduct venue show rounds and consultations, showcasing the property's wedding and event offerings.


• Coordinate all aspects of weddings and events, ensuring every detail is planned and communicated effectively.


• Work closely with couples, suppliers, and internal departments to deliver a seamless guest experience.


• Prepare proposals, contracts, and event documentation in line with company pricing and sales guidelines.


• Anticipate guest and client needs, ensuring each event feels personal, memorable, and professionally executed.


• Liaise with operational teams, including food and beverage, kitchen, housekeeping, and maintenance teams, to ensure smooth event delivery.


• Gather and review guest feedback following weddings and events, identifying opportunities for continuous improvement.


• Contribute creative ideas and market trends at sales meetings to help grow the wedding and events business.


• Ensure compliance with food safety, allergen, health and safety, and licensing requirements.

Person Specification

• Previous experience in wedding coordination, event planning, hospitality, or a similar customer-focused role.


• Passion for creating exceptional wedding and event experiences.


• Outstanding communication and relationship-building skills.


• Highly organised with excellent attention to detail and strong administrative abilities.


• Ability to manage multiple events and priorities while remaining calm under pressure.


• Professional, proactive, and confident in dealing with clients and suppliers.


• Strong commercial awareness with the ability to maximise sales opportunities.


• Flexible approach to working hours, including occasional evenings and weekends as required by events.


• Positive attitude with a genuine commitment to delivering outstanding customer service.

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.