Events Coordinator

Cambridge City Council; Hartford; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A local government authority in the United Kingdom seeks a dedicated individual for a full-time housing management role focused on tenancy and estate management. The successful candidate will provide excellent customer service, manage a geographic area, and assist with complex issues. The position offers a competitive salary ranging from £32,597 to £36,363, along with numerous benefits including a generous leave allowance, flexible working, and professional development opportunities.

Benefits

Learning and development opportunities

Local Government Pension Scheme

Agile and flexible working

Annual leave purchasing scheme

Confidential advice and support via an Employee Assistance Programme

Cycle to Work Scheme

Generous annual leave allowance

Staff reward and recognition framework

Subsidy for public transport

Qualifications

• Excellent customer service skills.
• Ability to build effective relationships.
• Solid understanding of key safeguarding principles.
• Experience in housing role or related fields.
• Full driving licence and access to a vehicle.

Responsibilities

• Work on own geographical patch.
• Assist with housing management services.
• Resolve issues like anti-social behaviour.
• Support project management and environmental improvements.
• Give guidance to local neighbourhood resident associations.

Skills

Customer service skills

Relationship building

Communication skills

Organisation skills

IT skills

Ability to work independently

Job description

We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, focusing on tenancy and estate management.

Responsibilities

• Work on your own geographical patch
• Assist with the delivery of housing management services
• Assist with resolving complex issues such as anti-social behaviour
• Assist with project management and environmental improvements
• Give support, guidance, and advice to local neighbourhood residents associations

Qualifications & Requirements

The ideal candidate will be able to work on their own initiative and manage a busy workload. You will bring excellent customer service skills, the ability to build effective relationships, and a solid understanding of key safeguarding principles, along with excellent communication, organisation and IT skills. Experience in a housing role, or in law enforcement, social services, mental health services, or the military, is an asset.

You must hold a full driving licence and have access to your own vehicle insured for business use, or be willing to cycle around the city.

Benefits

• Variety of learning and development opportunities via a range of sources and methods
• Access to the highly valued Local Government Pension Scheme (LGPS)
• Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and Flexible working
• Annual leave purchasing scheme
• Annually negotiated pay and award progression
• Confidential advice and support via an Employee Assistance Programme
• Cycle to Work Scheme
• Family friendly policies
• Flexible Bank Holidays
• Free swimming at CCC swimming pools
• Generous annual leave allowance 25 days per annum, rising to 30 days after five years continuous service; plus 8 days public holidays (pro rata for part time)
• Gym Membership salary sacrifice scheme
• Home & Electronics salary sacrifice scheme
• Lifestyle Savings with over 750 discounts from the UK's leading retailers, restaurants, supermarkets, attractions and more
• Professional Membership Fees paid for, dependent on role
• Relocation Assistance may be payable in approved cases
• Staff reward and recognition framework – including annual staff awards ceremony
• Subsidy for public transport
• Your Care dynamic wellbeing platform

Hours & Working Pattern

Full‑time role, 37 hours per week. Monday ­‑ Friday. Working pattern is flexible – you may work in Cambridge on site, at one of our offices, or from home.

Contract & Salary

Contract: Fixed Term. Salary: £32,597 ­‑ £36,363 per annum (City Pay Band 4), pro rata for part‑time.

Location

This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.

More Information & Application Process

For more information, please click here to find out more about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy. If you would like an informal chat, please contact [e-mail] or 01223 457405.

Application Process: To be considered for this role follow the on‑screen instructions to Apply Online and submit an application. If you are an internal candidate you can apply by logging in to your Employee Self‑Serve (ESS) and accessing the 'Useful Links' under the person icon to click on 'CCC Job Opportunities'.

Equal Opportunity

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.