Evening Housekeeping Operations Coordinator

Park Plaza; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Salary: £14.50 per hour

30 days of holiday per year – incl. BH

Heavily discounted hotel room rates in

50% F&B discount at our restaurants

Two free meals per day

Access to Wagestream

Recommend a Friend scheme

BenefitHub – Discounts

Vitality at work

Ride to Work Scheme

Travel season ticket loans

Staff parties and events

Company pension plan

Job summary

Park Plaza is seeking a Housekeeping Office Coordinator (Evening) to support daily operations, coordinate housekeeping tasks and liaise with Front Office and Maintenance for seamless guest service. The role offers training and progression within a renowned hospitality group.

You will be supported by a comprehensive benefits package including holiday allowance, staff discounts and wellness programs, with opportunities for professional development within Park Plaza.

Qualifications

• Support the day-to-day operation of the Housekeeping department, ensuring exceptional cleanliness and guest satisfaction.
• Coordinate daily housekeeping activities, allocating tasks and supporting team members to deliver high standards.
• Liaise with Front Office, Maintenance and other departments to ensure seamless communication and service delivery.
• Manage guest requests efficiently, resolving issues and tailoring service to create memorable stays.
• Assist with scheduling and workforce planning in line with occupancy levels and business needs.

Responsibilities

• Support the day-to-day operation of the Housekeeping department, ensuring exceptional cleanliness and guest satisfaction.
• Coordinate daily housekeeping activities, allocating tasks and supporting team members to deliver high standards.
• Liaise with Front Office, Maintenance and other departments to ensure seamless communication and service delivery.
• Manage guest requests efficiently, resolving issues and tailoring service to create memorable stays.
• Assist with scheduling and workforce planning in line with occupancy levels and business needs.

Job description

Park Plaza is seeking a Housekeeping Office Coordinator (Evening) to support daily operations, coordinate housekeeping tasks and liaise with Front Office and Maintenance for seamless guest service. The role offers training and progression within a renowned hospitality group.

You will be supported by a comprehensive benefits package including holiday allowance, staff discounts and wellness programs, with opportunities for professional development within Park Plaza.