Office Coordinator-Evening

Park Plaza; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Salary: £14.50 per hour

30 days of holiday per year – incl. BH

Heavily discounted hotel room rates in

50% F&B discount at our restaurants

Two free meals per day

Access to Wagestream

Recommend a Friend scheme

BenefitHub – Discounts

Vitality at work

Ride to Work Scheme

Travel season ticket loans

Staff parties and events

Company pension plan

Job summary

Park Plaza is seeking a Housekeeping Office Coordinator (Evening) to support daily operations, coordinate housekeeping tasks and liaise with Front Office and Maintenance for seamless guest service. The role offers training and progression within a renowned hospitality group.

You will be supported by a comprehensive benefits package including holiday allowance, staff discounts and wellness programs, with opportunities for professional development within Park Plaza.

Qualifications

• Support the day-to-day operation of the Housekeeping department, ensuring exceptional cleanliness and guest satisfaction.
• Coordinate daily housekeeping activities, allocating tasks and supporting team members to deliver high standards.
• Liaise with Front Office, Maintenance and other departments to ensure seamless communication and service delivery.
• Manage guest requests efficiently, resolving issues and tailoring service to create memorable stays.
• Assist with scheduling and workforce planning in line with occupancy levels and business needs.

Responsibilities

• Support the day-to-day operation of the Housekeeping department, ensuring exceptional cleanliness and guest satisfaction.
• Coordinate daily housekeeping activities, allocating tasks and supporting team members to deliver high standards.
• Liaise with Front Office, Maintenance and other departments to ensure seamless communication and service delivery.
• Manage guest requests efficiently, resolving issues and tailoring service to create memorable stays.
• Assist with scheduling and workforce planning in line with occupancy levels and business needs.

Job description

Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a Housekeeping Office Coordinator and we will give you the training and support to succeed.

As Our Office Coordinator-Evening, You Will Receive

• Salary: £14.50 per hour
• 30 days of holiday per year – including bank holidays, increasing with years of service
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in
• Access to 40% of your pay before payday through Wagestream
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

The Ideal Candidate For The Office Coordinator-Evening Role Will

• Support the day-to-day operation of the Housekeeping department, ensuring exceptional cleanliness and guest satisfaction.
• Coordinate daily housekeeping activities, allocating tasks and supporting team members to deliver high standards.
• Liaise with Front Office, Maintenance and other departments to ensure seamless communication and service delivery.
• Manage guest requests efficiently, resolving issues and tailoring service to create memorable stays.
• Assist with scheduling and workforce planning in line with occupancy levels and business needs.
• Support the management of lost property, key control and housekeeping administration.
• Monitor departmental supplies and resources, helping to manage costs effectively.
• Maintain excellent standards of customer service, ensuring every guest feels welcomed and valued.
• Support the onboarding and training of new team members, including Health & Safety requirements.
• Promote a positive and collaborative team culture while driving continuous improvement across the department.
• Ensure compliance with company policies, procedures and health and safety standards.
• Actively contribute ideas and solutions to enhance operational efficiency and the overall guest experience.

From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.

Park Plaza. Be part of it.