Evening Housekeeping Office Coordinator

PPHE Hotel Group; London Borough of Lambeth; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Salary £14.50 per hour

30 days holiday per year

Staff room rates in Europe

50% F&B discount

Two free meals per day

Wagestream access

Recommend a Friend scheme

Uniforms provided

Annual staff events

Job summary

PPHE Hotel Group is seeking a Housekeeping Office Coordinator (Evening) at Park Plaza Westminster Bridge in London. You will support the day-to-day operation of the housekeeping office, coordinating daily activities and ensuring smooth service delivery to guests.

In this role, you will work closely with Front Office, Maintenance and other departments to maintain high cleanliness standards and guest satisfaction.

Responsibilities

• Support the day-to-day operation of the Housekeeping department, ensuring exceptional cleanliness and guest satisfaction.
• Coordinate daily housekeeping activities, allocating tasks and supporting team members to deliver high standards.
• Liaise with Front Office, Maintenance and other departments to ensure seamless communication and service delivery.
• Manage guest requests efficiently, resolving issues and tailoring service to create memorable stays.
• Assist with scheduling and workforce planning in line with occupancy levels and business needs.
• Support the onboarding and training of new team members, including Health & Safety requirements.
• Promote a positive and collaborative team culture while driving continuous improvement across the department.
• Ensure compliance with company policies, procedures and health and safety standards.

Job description

PPHE Hotel Group is seeking a Housekeeping Office Coordinator (Evening) at Park Plaza Westminster Bridge in London. You will support the day-to-day operation of the housekeeping office, coordinating daily activities and ensuring smooth service delivery to guests.

In this role, you will work closely with Front Office, Maintenance and other departments to maintain high cleanliness standards and guest satisfaction.