Evening Concierge: Resident Experience Leader

Pinnacle Property Management Ltd; Greater London; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

Rendall & Rittner is seeking a Night Concierge for Ebury Apartments in London. The role focuses on resident and guest experience, safety, and smooth operations across a 11-storey development of 47 units near Pimlico.

The position offers a permanent contract with a 4-on/4-off night schedule (19:00–07:00) and a £28,000 annual salary. Benefits include company training, holiday allowance, and access to employee programs.

Qualifications

• Experience in customer service
• Ability to manage complaints
• Strong communication and interpersonal skills

Responsabilités

• Create a positive, safe environment for residents, guests and team.
• Provide excellent customer service and lead, engage, inspire others.
• Proactively drive development performance.
• Handle feedback effectively and be the main point of contact.
• Support the team and build strong relations with residents and contractors.
• Deliver great service, manage complaints, work safely, thrive in a team.

Connaissances

Customer service

Leadership

Communication

Description du poste

Rendall & Rittner is seeking a Night Concierge for Ebury Apartments in London. The role focuses on resident and guest experience, safety, and smooth operations across a 11-storey development of 47 units near Pimlico.

The position offers a permanent contract with a 4-on/4-off night schedule (19:00–07:00) and a £28,000 annual salary. Benefits include company training, holiday allowance, and access to employee programs.