Night Concierge: Resident Care & Security Lead

Premier Estates Limited; Greater London; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

16 days holiday plus bank holidays

Employee assistance programme

Fully funded training

Discounts across travel and retail

Job summary

Rendall & Rittner is seeking a Night Concierge for a contemporary London Square neighborhood in Bermondsey, providing calm and exceptional service for residents across 450 apartments.

You’ll manage security, monitor CCTV, and handle resident inquiries, ensuring a safe and welcoming environment. The position involves thorough documentation, incident handling, and coordination with day staff. Prior concierge or customer service experience is essential.

Qualifications

• Previous experience in concierge, front-of-house, or hospitality.
• Knowledge of health and safety procedures and incident reporting.
• Comfortable working independently through the night.

Responsibilities

• Manage front desk, greeting residents and visitors overnight.
• Monitor CCTV, conduct patrols, and keep detailed logs.
• Ensure the security and cleanliness of the building.

Skills

Customer service

CCTV monitoring

Problem-solving

Attention to detail

Communication

Job description

Rendall & Rittner is seeking a Night Concierge for a contemporary London Square neighborhood in Bermondsey, providing calm and exceptional service for residents across 450 apartments.

You’ll manage security, monitor CCTV, and handle resident inquiries, ensuring a safe and welcoming environment. The position involves thorough documentation, incident handling, and coordination with day staff. Prior concierge or customer service experience is essential.